User Privacy Policy

Fatz Baby respects your privacy. This Privacy Policy describes how personal information (as defined below) provided, collected, or shared through the application is processed. It also explains your choices regarding the collection, sharing, and use of your personal information.

If you have any questions or objections regarding the content of this Privacy Policy, please contact us in accordance with Article 12. Contact Us.

Please read the following carefully to understand how we collect and use your personal information. If you do not agree with the use of personal information as described in this Privacy Policy, please do not provide your personal information to us.

We may revise this Privacy Policy at any time. Any changes will become effective immediately upon posting on the application. Material changes will be notified in a prominent location within the application or through other appropriate means. You understand that we will only collect, use, process, and store your personal information in accordance with the revised Privacy Policy after you confirm and agree to such changes.

Article 1. Personal Information We Collect

When you use FatzPump services, we may need to collect and use certain personal information from you. The personal information we collect is divided into two categories:

• Information necessary for the core functions of FatzPump: This information is essential for the normal operation of the application.
• Information supporting additional functions of FatzPump: If you choose not to provide such information, certain additional features may not function properly or achieve the intended effect; however, this will not affect your use of the core functions of the application.

To provide more comprehensive services, FatzPump may integrate third-party SDKs or applications. These SDKs or applications may also collect your personal information.

The types of personal information we may collect include:

• Username, password, email address, and email verification results

• Product feedback content, breast pump model, and attached images (if any)

• Reminder content, schedules, and reminder times

• Device identifiers used to control the breast pump and display usage data such as pumping modes, usage duration, and milk volume

• Location data via Wi-Fi or GPS

• Clipboard information

Clipboard information only includes a promotional source identification string designated by FatzPump (for example: 7A5FGC), which is a random alphanumeric string that does not contain personally identifiable information.

Purpose of clipboard collection:

• To measure conversion performance across different promotional channels • To optimize promotional strategies

Clipboard data is only read locally on the device and no clipboard content other than the specified string will be stored or transmitted.

Article 2. How We Collect Personal Information

Personal information may be collected through:

• Account registration and login

• Use of application features

• Connecting breast pump devices via Bluetooth

• Setting reminders or submitting feedback

• Permissions granted by users

Clipboard information is only accessed after users agree to this Privacy Policy. Refusing clipboard access will not affect the core functions of the application.

Article 3. How We Use Personal Information

To the extent permitted by applicable law, FatzPump may use personal information to:

• Operate the application and provide services

• Fulfill customer requests

• Personalize user experience

• Prevent fraud or unlawful activities

• Support advertising and marketing activities

• Protect the security and integrity of systems

• Fulfill legal obligations

• Analyze promotional effectiveness based on anonymous clipboard identifiers

• Carry out other legitimate and necessary purposes

Article 4. Disclosure of Personal Information

FatzPump may disclose personal information in the following circumstances:

• To comply with applicable laws or requests from governmental authorities

• To investigate or address violations of the Terms of Use

• To detect and prevent fraud, security risks, or technical issues

• To protect the rights, property, or safety of FatzPump, users, or the public

Article 5. Storage and Retention of Personal Information

Personal information is securely stored through:

• Local application storage

• Databases

• Servers and system logs

Information will only be retained for as long as necessary to provide services or as required by applicable laws.

Personal information collected in Vietnam will be stored in Vietnam. If cross-border data transfer is required, FatzPump will obtain separate user consent and comply with all applicable legal requirements.

If FatzPump ceases operations:

• Data collection activities will stop

• Users will be notified

• Personal data will be deleted or anonymized

Deleted or anonymized data cannot be restored.

Article 6. How We Protect Personal Information

FatzPump implements commercially reasonable security measures to protect the confidentiality and security of personal information.

However, we cannot guarantee absolute security of information during transmission or storage, nor can we guarantee complete protection against unauthorized access or attacks by third parties.

Article 7. User Rights and Choices

Depending on your place of residence, you may have the following rights:

• The right to access personal data

• The right to obtain a copy of your data

• The right to request deletion of data

• The right to correct inaccurate information

• The right to object to data processing for advertising or profiling purposes

If you withdraw consent or refuse to provide personal information, some or all services may not function properly.

Article 8. Protection of Children’s Privacy

FatzPump does not sell products to children under the age of 13.

If a parent or legal guardian believes that a child has provided us with personal information, please contact FatzPump for assistance.

Article 9. Links to Third-Party Applications

FatzPump is not responsible for the operation, content, or privacy practices of third-party applications or services linked through the application.

Users are encouraged to carefully review third-party privacy policies before providing personal information.

Article 10. Exercising Your Privacy Rights

Users will not be discriminated against for exercising their privacy rights under applicable laws.

To exercise your rights, you may submit a request to FatzPump through official support channels.

FatzPump may require identity verification before processing requests. In certain circumstances permitted by law, we may refuse or partially fulfill a request.

Article 11. Changes to This Privacy Policy

FatzPump reserves the right to update or modify this Privacy Policy from time to time.

Any changes will become effective immediately upon posting on the application unless otherwise stated.

Article 12. Contact Us

If you have any questions regarding this Privacy Policy or the processing of personal data, please contact FatzPump through the official support channels available within the application.

Article 13. Account Cancellation

Users may:

• Withdraw data access permissions

• Modify authorization settings

• Request deletion of personal data

• Cancel their FatzPump account

After identity verification is completed, FatzPump will process requests within a reasonable timeframe in accordance with applicable laws and regulations.